Privacy Policy

1. Information You Provide Directly:

When you interact with our website or services, we collect data you voluntarily provide. This includes:

• Contact Information: Name, email address, phone number, and physical address.
• Identity Documents: National ID, proof of address, or passport photo for verification.
• Preferences: We gather data about your preferences, such as language settings or communication preferences.

2. Automatically Collected Information:

• Cookies and Tracking Technologies: Our website uses cookies to enhance your experience and collect data about browsing behavior.
• Log Files: We automatically log information about your interactions with our site, including IP address and timestamps.
• Analytics: We use analytics tools to understand user behavior and demographics.

3. Third-Party Sources:

• Payment Gateways: We integrate with third-party services like Paystack that may share transaction data with us.
• SMS Providers: We use services like Arkesel for notification delivery.

4. How We Use Data:

We use your data to:

• Verify your identity and process applications.
• Facilitate auction participation and payments.
• Send transactional notifications.
• Detect fraud and enforce policies.

5. Data Security:

All sensitive data is encrypted at rest and in transit. We use JWT-based authentication and HTTPS to ensure your data remains private.