Seller Policy
This policy outlines the requirements and standards for sellers on the VX Auction platform. We expect all sellers to provide accurate information and timely delivery.
Seller Standards:
1. Listing Requirements:
- All lot listings must be accurate, complete, and not misleading.
- Images must clearly represent the actual item being sold.
- You must have lawful ownership or authority to sell any item you list.
- Prohibited items (counterfeit goods, illegal items) are strictly forbidden.
2. Dispatch Obligations:
Sellers are expected to maintain high standards of logistics:
- Dispatch items within 3 business days of payment confirmation.
- Use the dispatch confirmation link sent via email to notify the buyer.
- Late dispatch is recorded as a policy violation against your account.
3. Payouts & Cancellations:
- Secure Payouts: Your balance is credited when the buyer confirms delivery. Withdrawals are processed via Paystack.
- Cancellation Policy: Cancelling a lot after it has attracted bids is a major violation. Repeated cancellations result in suspension.
Last Updated: March 14, 2026
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