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Seller Policy

Transparent rules for every participant on the VX Auction platform.

Seller Policy

This policy outlines the requirements and standards for sellers on the VX Auction platform. We expect all sellers to provide accurate information and timely delivery.

Seller Standards:

1. Listing Requirements:

  • All lot listings must be accurate, complete, and not misleading.
  • Images must clearly represent the actual item being sold.
  • You must have lawful ownership or authority to sell any item you list.
  • Prohibited items (counterfeit goods, illegal items) are strictly forbidden.

2. Dispatch Obligations:

Sellers are expected to maintain high standards of logistics:

  • Dispatch items within 3 business days of payment confirmation.
  • Use the dispatch confirmation link sent via email to notify the buyer.
  • Late dispatch is recorded as a policy violation against your account.

3. Payouts & Cancellations:

  • Secure Payouts: Your balance is credited when the buyer confirms delivery. Withdrawals are processed via Paystack.
  • Cancellation Policy: Cancelling a lot after it has attracted bids is a major violation. Repeated cancellations result in suspension.

Last Updated: March 14, 2026

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